The actual shipping cost is based on the product weight and the number of items ordered. We have found that this is the most accurate and fair way of computing the shipping charges. You will probably find that our shipping costs are much lower than our competitors. For items that ship by truck, Free Shipping is truck to dock delivery. If inside delivery or a lift gate is required, additional fees will apply.
Free Shipping Orders will use the most cost effective method. Generally, this is U.S. Postal service Priority Mail. Please provide an address that has a mail receptacle or P.O. Box, and also note it in the comment portion of your order.
Items that ship by truck under our free shipping policy covers delivery to a loading dock. Additional services such as "lift gate required", "inside delivery", "Arrival notification by phone" and Call to schedule appointment" are not covered under our free shipping policy. Please notify us when placing orders and we will get back to you with the cost associated with these special services.
We will ship most orders via UPS. You may select ground shipping for the best rate, or you may select faster shipping for an additional fee. Other shipping methods are also available; Please ask your sales representative for other options.
When We Ship
Orders for in stock items received before 2:00 PM Eastern Time on any business day will be shipped the same day. This excludes weekends and most major holidays. All other orders for in-stock items will be shipped the following business day.
Your order will ship from our Eastern Warehouse or our Western Warehouse, whichever is best suited to get your order to you promptly. If an item is not in stock, or we are otherwise unable to ship an item, we will notify you by email or telephone within 1 business day.
Once your order is shipped, you will receive an email from UPS with your tracking number and expected date of arrival.
If you have any questions about your order please contact us.
Please refer to our returns policy.